Returns & Exchange | Nadias Jewellery

The following conditions apply only to Nadia's Jewellery Virtual Store:

Nadiasjewellery.com.tr You will see that the jewels offered for sale in the Virtual Store are much nicer than the photographs, when you receive the jewel.

However, you may return the products you purchased from the Virtual Store within 14 days of the delivery date and return the entire amount you paid. Writing in the ring does not impede the return (except for the wedding ring inscriptions). In order for this right to be exercised, the decision to withdraw should be notified to Nadiasjewellery.com.tr during this period of 14 days. You can use the contact form for notification.

If you make a refund without confirmation from Nadiasjewellery.com.tr, your return will not be accepted and your shipment will not be received. The consumer cannot exercise his / her right of withdrawal in the goods which are produced in accordance with the special requests and demands of the consumer or which are made personal by making changes or additions.

The orders that you want to return, as sent to you, must be sent to the address we will inform you with the product, invoice, delivery note, certificate, insurance forms and gift products if any. VAT and other legal obligations of the products which are not sent to the original invoice shall not be returned. For invoices issued on your company's behalf, you must send the product with the return invoice issued by your company for the return operation to be performed. Order refunds issued on behalf of your invoice company will not be completed unless the return invoice is discontinued. After the return is received, the price of the products is returned to the credit card if the order has been issued using a credit card, or to the bank account if it is issued via wire transfer / EFT.

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